Privacy Policy
Effective Date: 20 July 2026
At Wobby Waters (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://wobbywaters.com.au or contact us regarding accommodation bookings.
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Postal address (if required)
- Booking details
- Payment information (processed securely through our payment provider)
- Any information you provide when contacting us
- IP address, browser type, device information and website usage data
2. How We Collect Information
We collect information when you:
- Submit an enquiry form
- Make a booking
- Contact us by email or phone
- Subscribe to updates (if available)
- Browse our website using cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process accommodation bookings
- Respond to enquiries
- Provide customer support
- Send booking confirmations and important updates
- Improve our website and guest experience
- Prevent fraud and maintain website security
- Comply with legal obligations
We do not sell or rent your personal information.
4. Cookies & Analytics
Our website uses cookies to improve functionality and understand how visitors use our website.
Cookies may help us:
- Remember your preferences
- Analyse website traffic
- Improve website performance
You can disable cookies through your browser settings, although some features of the website may not function correctly.
5. Third-Party Services
We may use trusted third-party providers, including:
- Secure payment processors
- Booking platforms
- Website hosting providers
- Google Analytics
- Google Maps
- Social media platforms (Facebook, Instagram)
These providers have their own privacy policies governing the information they collect.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no internet transmission is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Complete bookings
- Meet legal and taxation requirements
- Resolve disputes
- Enforce our agreements
When no longer required, information is securely deleted or anonymised.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion where legally permitted
- Withdraw consent for marketing communications
To make a request, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website is not intended for children under 18 years of age, and we do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the revised effective date shown at the top.
12. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:
Wobby Waters
Website: https://wobbywaters.com.au
Email: stay@wobbywaters.com.au
Phone: Steve 0417 479 581 / Stacey 0425 365 588
Address: 998 Hawkesbury River, Little Wobby NSW 2256, Australia